Terms of service

Welcome to Apex XI. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

By using our website and purchasing from Apex XI, you acknowledge that you are at least 18 years old or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

Apex XI specializes in football boots and related gear. Product colors, design, and details may vary slightly due to manufacturing or screen display differences.

3. Pricing & Payment

All prices listed on our website are final at the time of purchase. We accept multiple payment methods depending on availability in your region. Orders are processed only after successful payment authorization.

4. Order Processing & Shipping

Once an order is placed, it cannot be cancelled.
Processing time typically takes 3–5 business days, after which the shipment is handed to our logistics partner. Delivery time is displayed on our website and may vary by country.

We are not responsible for delays caused by customs, logistics partners, or external circumstances beyond our control.

5. Returns, Refunds & Exchanges

All sales are final, and no refunds are provided.

Exchanges are only accepted if the mistake is from our side, such as:

  • wrong size shipped

  • wrong product shipped

  • defective item on arrival

Customers must contact us within 48 hours of delivery with photo or video evidence.
Contact: 

6. Customer Responsibilities

Customers are responsible for providing accurate shipping information. BootsHouse is not liable for lost packages caused by incorrect addresses provided during checkout.

7. Intellectual Property

All branding, images, logos, and content displayed on our website are the property of Apex XI. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Apex XI is not liable for any indirect, incidental, or consequential damages that arise from the use of our products or website.

9. Changes to Terms

Apex XI reserves the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.